Chanel Alterations Specialist
Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence, innovation, and timeless elegance. As part of a global conglomerate, Chanel offers an exceptional work environment that fosters creativity and personal growth. The brand is dedicated to creating an inclusive culture that values diversity and encourages the unique contributions of each employee.
- Produce high-quality altered merchandise within established time frame standards.
- Provide excellent service while establishing and maintaining customer relationships.
- Work effectively with associates and management in the boutique.
- Fit garments with clients and alter a wide range of garments.
- Organize and maintain client-owned pieces in line with Chanel expectations.
- Interact with clients to suggest styling and fitting advice.
- Maintain up-to-date knowledge of Chanel-specific alteration techniques.
- Ensure sewing machines and other equipment are in proper working order.
- Build positive team relationships to inspire trust and teamwork.
- Alter or repair clients' garments, including hemming, mending, and adjusting seams.
- Fit garments on clients to determine necessary alterations.
- Construct garments according to clients’ specifications and preferences.
- Label clients' garments and record required alterations.
- Communicate with clients to determine their specifications, needs, and preferences.
- Use irons and pressing machines to remove creases on garments.
- Previous alterations experience in a luxury retail environment, with a minimum of 5 years preferred.
- Sound knowledge of various fabrics and sewing techniques.
- Ability to work under time constraints.
- Detail-oriented with exceptional client service skills.
- Minimum High School Diploma.
- Ability to lift 15 lb.
- Flexible schedule with availability for late nights, weekends, and some holidays.
- Strong technical background in specialty skills such as leather, knits, double-face, beading, and fine tailoring.
- Excellent communication skills.
- Ability to thrive in a team environment and work collaboratively.
- Understanding of and passion for client experience.
- Foreign language skills are preferred but not required.
A minimum of 5 years of related experience in alterations within a luxury retail environment is preferred.
Minimum High School Diploma.
The anticipated base salary range for this position is $27.00 to $34.00 per hour. Additional components may include bonus potential, benefits, and/or perks.
Comprehensive wellbeing resources, family and caregiving benefits, generous paid time off policies, robust healthcare offerings, life insurance, and retirement savings plans.
Chanel is committed to fostering a diverse and inclusive environment where employees are encouraged to express their individuality and creativity. The company values respect, empathy, and dignity, and supports initiatives that promote sustainability, arts, and culture. Employees are empowered to contribute to their communities and are provided with opportunities for career and leadership development.


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