Chanel Alterations Specialist
Chanel, a prestigious name in luxury fashion, is renowned for its commitment to excellence, innovation, and timeless elegance. As part of the global luxury conglomerate, Chanel offers a unique work environment that fosters personal growth and professional development. The brand is dedicated to creating an inclusive culture that values diversity and encourages employees to contribute to the collective success of the organization.
- Produce high-quality altered merchandise within established time frame standards.
- Provide excellent service while establishing and maintaining customer relationships.
- Work effectively with associates and management in the boutique.
- Fit garments on clients and alter a wide range of garments.
- Organize and maintain client-owned pieces in line with Chanel expectations.
- Interact with clients to suggest styling and fitting advice.
- Maintain up-to-date knowledge of Chanel-specific alteration techniques.
- Ensure sewing machines and equipment are in proper working order.
- Build positive team relationships to inspire trust and teamwork.
- Alter or repair clients' garments, including hemming, mending, lengthening, and seam adjustments.
- Construct garments according to clients’ specifications and preferences.
- Label clients' garments and record required alterations.
- Communicate with clients to determine their specifications, needs, and preferences.
- Use irons and pressing machines to remove creases from garments.
- Previous alterations experience in a luxury retail environment, minimum 5 years preferred.
- Sound knowledge of various fabrics and sewing techniques.
- Ability to work under time constraints.
- Detail-oriented with exceptional client service skills.
- Minimum High School Diploma.
- Ability to lift 15 lb.
- Flexible schedule with availability for late nights, weekends, and holidays.
- Strong technical background in specialty skills such as leather, knits, double-face, beading, fine tailoring, buttonholes.
- Excellent communication skills.
- Ability to thrive in a team environment and work collaboratively.
- Understanding of and passion for client experience.
- Foreign language skills preferred but not required.
A minimum of 5 years of related experience in alterations within a luxury retail environment is preferred.
Minimum High School Diploma
The anticipated base salary range for this position is $27.70 to $40.00 per hour. Additional forms of variable pay may include bonus potential, benefits, and/or perks.
Chanel offers comprehensive wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K and other incentives, robust healthcare offerings, life insurance, and commuter transit benefits.
Chanel is committed to fostering a diverse and inclusive workplace culture that empowers employees to perform at their best. The company values respect, empathy, and dignity, and encourages employees to contribute to and learn from their communities. Chanel supports sustainability initiatives and cultural engagement through various programs and partnerships.


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