Chanel Aesthetician

Madrid • Spain

Wednesday, February 19, 2025

Chanel, a paragon of luxury and elegance, is a distinguished leader in the global fashion and beauty industry. As part of a prestigious conglomerate, Chanel offers a dynamic work environment where innovation meets tradition, providing employees with unparalleled opportunities to grow within the luxury sector.

1. Master all service protocols, particularly extended treatments offered in dedicated spaces.
2. Utilize brand knowledge and customer insights to craft unique stories for each client.
3. Actively contribute to delivering a seamless multichannel experience for clients.
4. Effectively manage customer service complaints and requests, handling complex and challenging situations.
5. Adopt a performance-driven mindset to achieve business objectives.
6. Understand and maintain discretion regarding Chanel's business goals.
7. Contribute to business growth by achieving quantitative and qualitative boutique objectives.
8. Enhance Chanel's skincare turnover through strategic product and service utilization.
9. Understand boutique operations and suggest improvements based on key indicators.
10. Commit to cabin-related KPIs by driving and monitoring objectives.
11. Manage facial appointments to optimize cabin usage.
12. Maintain a positive attitude and communicate regularly with the team and Boutique Manager.
13. Share best practices and collaborate effectively within the team.
14. Serve as a role model for Beauty Advisors, inspiring high-level skincare services and sales.
15. Share skincare expertise with peers to foster growth and confidence.
16. Attend skincare workshops and seminars, demonstrating brand professionalism and expertise.

1. Solid experience as an aesthetician in facial and body treatments.
2. Official certification in aesthetics and beauty.
3. Fluent in English (spoken and written); additional languages are a plus.

1. Proficiency in skincare protocols and treatments.
2. Strong customer service and complaint resolution skills.
3. Ability to create engaging client experiences.
4. Business acumen and performance-driven mindset.
5. Effective communication and teamwork abilities.

Proven experience in providing facial and body treatments as an aesthetician.

Official certification in aesthetics and beauty.

Employees enjoy a comprehensive benefits package, including professional development opportunities and access to exclusive Chanel products.

Chanel fosters a culture of excellence and creativity, encouraging employees to embody the brand's values of luxury and sophistication. The work environment is collaborative and supportive, promoting both personal and professional growth.