Chanel Advanced Data Analytics Manager

Hong Kong • China

Tuesday, November 11, 2025

Chanel, a paragon of luxury and sophistication, is a globally renowned fashion house celebrated for its timeless elegance and innovation. As part of the Fragrance and Beauty Products division, the company offers a dynamic and inspiring work environment. Chanel is committed to fostering an inclusive culture that encourages personal growth and collective progress, enhancing the diversity and effectiveness of its teams. As a part of this prestigious brand, employees are expected to contribute to its legacy of excellence and creativity.

1. Serve as a strategic business partner, developing advanced custom analytics to translate business needs into impactful data insights and solutions.
2. Collaborate with division domains to address business questions with actionable analytical insights.
3. Lead and execute analytics projects, providing ongoing support and designing interactive custom dashboards for real-time KPI tracking.
4. Develop semantic models for advanced KPI tracking, ensuring analytics reflect the nuances of metrics and business logic.
5. Analyze and explore large datasets to uncover patterns, trends, and performance drivers across domains and markets.
6. Translate data into actionable insights, combining quantitative analysis with qualitative understanding to support business planning.
7. Validate insights through human feedback and stakeholder input to ensure relevance and accuracy.
8. Leverage advanced models developed by the Data Activation and Intelligence Hub to support business operations and decision-making.
9. Collaborate with Market teams to embed analytics into strategic and operational processes.
10. Design and execute A/B tests and apply causal inference techniques to identify true performance drivers.
11. Quantify impact and prioritize initiatives by sizing opportunities, estimating ROI, and guiding resource allocation.
12. Support division and market leadership with recommendations for enhancing client experience, loyalty, and conversion across channels.
13. Track the adoption and business impact of delivered analytics solutions, ensuring dashboards and insights influence key luxury retail strategies.
14. Contribute to the development and documentation of KPI dictionaries and analytics standards tailored to luxury retail.
15. Engage and mentor market teams via coaching sessions, co-building use cases, dashboards, and KPIs.
16. Provide structured enablement with hands-on train-the-trainer labs, playbooks, KPI dictionaries, and reusable templates.

1. Bachelor’s or Master’s degree in Data Science, Analytics, Business, or a related field.
2. 5+ years of analytics experience, with a preference for retail or luxury sector backgrounds.
3. Experience with luxury retail KPIs, customer journey analysis, and omni-channel performance metrics.

1. Excellent business acumen and communication skills.
2. Proficiency in dashboarding tools such as Power BI, Tableau, or similar.
3. Strong SQL skills for data extraction, transformation, and analysis.
4. Working knowledge of Python & PySpark for collaboration with data engineering and modeling teams.
5. Ability to navigate Databricks notebooks, manage workflows, and collaborate across teams.
6. Skill in designing clear, impactful data visualizations for storytelling and decision-making.
7. Insight translation skills to interpret raw data into actionable insights.
8. Familiarity with A/B testing and causal inference for validating hypotheses and measuring impact.

5+ years of analytics experience, with a strong preference for backgrounds in the retail or luxury sectors.

Bachelor’s or Master’s degree in Data Science, Analytics, Business, or a related field.

Chanel offers a dynamic work environment that encourages personal growth and professional development, fostering an inclusive culture that values diversity and individual contributions.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The company values the uniqueness of each individual, which enhances the diversity, complementarity, and effectiveness of its teams. Chanel encourages applications from all backgrounds, valuing the perspective, experience, and potential each candidate brings.