Certina Sales and Marketing Coordinator

Biel/Bienne • Switzerland

Friday, January 17, 2025

Certina, a distinguished name in Swiss watchmaking for over 130 years, is renowned for its commitment to precision, reliability, and innovation. As part of the Swatch Group, Certina upholds the highest standards of craftsmanship and quality, embodied in its robust DS Concept of 'Double Security' and the prestigious 'Swiss Made' label. Certina values not only athletic excellence but also sustainability and openness to new ideas, making it a dynamic and forward-thinking employer.

1. Respond to telephone and written inquiries from Swiss trade partners.
2. Process and manage order entries.
3. Conduct monthly invoice dispatch.
4. Handle personnel orders.
5. Maintain the RIS (B2B platform).
6. Manage and control AD sample collections in the system.
7. Administer inventory lists.
8. Update customer and shipping lists.
9. Ensure telephone presence for the Swiss market 2-3 times per week until 17:00.
10. Order POS materials.
11. Create various documents such as inventory lists, bestseller lists, promo lists, and export papers.
12. Assist with customer inquiries.
13. Maintain sales-supporting analyses and statistics.
14. Manage basic assortment lists for key accounts.
15. Administer distribution contracts and dealer agreements.
16. Support coordination of campaigns according to international guidelines.
17. Accompany advertising activities related to the online shop.
18. Coordinate joint activities with key accounts and specialist retailers.
19. Coordinate materials for special decorations.
20. Assist in the creation and dispatch of B2B newsletters.

1. Commercial training or education.
2. Initial experience in sales support, ideally within the watch industry.
3. Ability to work in an international environment and collaborate with diverse individuals across markets.
4. Proficiency in MS Office Suite, particularly Excel.
5. Knowledge of SAP is advantageous.

1. Excellent communication and organizational skills.
2. Ability to engage in customer contact and communicate effectively both verbally and in writing.
3. Flexibility and openness to new experiences.
4. Strong team player with a proactive attitude.

Initial experience in sales support, preferably within the watch industry.

Commercial training or education.

Certina offers a dynamic work environment that values engagement, curiosity, and teamwork. Employees are encouraged to develop their skills and contribute to the company's success.

Certina fosters a culture of reliability, innovation, and teamwork. Employees are valued for their practical personalities and excellent communication skills, and they are encouraged to embrace new challenges with enthusiasm. The company promotes a supportive and collaborative work environment where team spirit is paramount.