Celine Team Manager

Vancouver • Canada

Thursday, February 26, 2026

CELINE, a distinguished French Leather-Goods and Couture House, is renowned for its sophisticated and timeless collections. As part of the esteemed LVMH group, CELINE is driven by a strong artistic and holistic vision, with the ambition to be one of the most iconic luxury brands worldwide. The brand seeks individuals who are agile, passionate, and authentic to join its creative and challenging environment.

1. Manage a team of Client Advisors, developing and coaching staff through goal setting and regular meetings.
2. Build a growth environment through daily coaching, weekly checks, and monthly reviews.
3. Ensure direct reports maintain a strategic mindset focused on commercial success and KPI achievement.
4. Participate in succession planning by training and developing support personnel.
5. Recruit candidates for all team levels, ensuring qualifications meet company standards.
6. Supervise team, implement company policies, and manage disciplinary actions.
7. Onboard, train, and develop the team to provide exceptional client service and drive sales.
8. Identify training needs and implement regular training sessions.
9. Lead sales team to achieve sales goals and provide high-quality client service.
10. Coordinate client relationship resources to enhance client assistance.
11. Develop events and incentives to grow the client base, focusing on local market expansion.
12. Partner with the Visual Manager to uphold visual merchandising standards.
13. Utilize POS system effectively and ensure staff proficiency.
14. Provide monthly business reports and maintain communication with corporate and other stakeholders.
15. Meet inventory accuracy and shrink requirements.

1. Minimum of 6 years of experience in retail, with an emphasis on operations, store management, or office administration, preferably in a luxury setting.
2. Proficiency in using various software packages.
3. Strong oral and written communication skills.
4. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Client book management and development.
2. Passion for luxury products and appreciation for design.
3. Action-oriented and result-driven.
4. Proficiency in mediating and resolving issues.
5. Customer service orientation.

Minimum of 6 years in a retail setting with a focus on operations, store management, or office administration, preferably in a luxury environment.

Business School, University, or equivalent experience.

The compensation for this position ranges from $70,000-$100,000 annually, dependent on relevant skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

CELINE fosters an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants.