Celine Team Manager

CELINE, a distinguished name in the luxury fashion sector, is part of the prestigious LVMH group, renowned for its commitment to excellence and innovation. As an employer, CELINE fosters an inclusive and respectful work environment, where diversity in all its forms is celebrated and valued. The brand is dedicated to providing its employees with opportunities for personal and professional growth, ensuring a workplace where every individual can thrive.

1. Lead the team to achieve and exceed sales targets through effective commercial strategies and KPI monitoring.
2. Cultivate a results-oriented culture within the team, promoting proactive sales and customer engagement approaches.
3. Ensure the team possesses in-depth product knowledge and understanding of CELINE's heritage.
4. Maintain close working relationships with the store director and assistant director, providing regular updates on commercial performance, customer feedback, and market trends.
5. Inspire the team with leadership that embodies the values and excellence of the brand.
6. Foster individual growth by identifying team members' unique strengths and areas for development, designing personalized development plans.
7. Promote a culture of continuous learning and improvement.
8. Create a collaborative and supportive environment that encourages team spirit and collective achievements.
9. Supervise the sales floor with attention to detail and excellence.
10. Guide the team to anticipate and exceed customer expectations, ensuring memorable interactions.
11. Foster deep and meaningful customer relationships using clienteling tools and techniques.
12. Collaborate with store management to align strategies and objectives for customer engagement.
13. Ensure the highest standards of operational efficiency and compliance.
14. Handle administrative tasks and processes with precision and efficiency.
15. Work closely with store management to align operational strategies and improvements.
16. Seek operational improvement opportunities by actively soliciting feedback and identifying areas for enhancement.

1. Minimum of 3 years' experience in luxury/fashion retail management.

1. Proven leadership experience in managing and motivating high-performing teams.
2. Ability to create exceptional customer experiences and build lasting relationships through advanced clienteling techniques.
3. Strong analytical skills to evaluate KPIs, make strategic decisions, and identify growth opportunities.
4. Excellence in effective communication with team members, clients, and management.
5. Passion for fashion with a deep understanding of CELINE's products, heritage, and brand identity.
6. Customer-oriented mindset focused on delivering exceptional experiences and building lasting relationships.
7. Excellent organizational and time management skills, with the ability to prioritize effectively in a dynamic environment.
8. Adaptability and flexibility to meet the demands of a dynamic retail environment.
9. Proficiency in French and English; additional languages are an asset.

Minimum 3 years of experience in retail management within the luxury/fashion industry.

CELINE offers a supportive and inclusive work environment, with a commitment to diversity and equal opportunity. Employees are encouraged to grow and develop within the company, with personalized accommodations available if needed.

CELINE is dedicated to fostering an inclusive and respectful work culture, where diversity is valued and every employee's unique contributions are recognized. The brand's commitment to excellence is reflected in its supportive and collaborative workplace environment, encouraging personal and professional growth.