Celine Store Manager

Kuwait City • Kuwait

Monday, March 17, 2025

CELINE, a prestigious French fashion and leather goods couture house, is part of the renowned LVMH group, a global leader in luxury. CELINE is committed to crafting an inclusive environment that celebrates diversity and fosters mutual respect, ensuring all employees feel valued and heard. As an equal opportunity employer, CELINE is dedicated to preventing discrimination and providing equal opportunities to all applicants.

1. Collaborate with Senior Management to establish the store's vision and drive a profitable business.
2. Maintain a strong leadership presence, serving as a mentor and problem solver.
3. Foster a collaborative, team-oriented atmosphere across categories.
4. Organize store activities, meetings, and priorities to balance operational efficiency with customer experience.
5. Monitor store performance through weekly sales reviews and develop staffing models to align with store traffic.
6. Analyze Mystery Shop reports and develop CRM strategies to enhance customer relationships.
7. Identify and develop training programs for staff, emphasizing service and product knowledge.
8. Manage inventory using Retail Pro and ensure accurate reporting and stock levels.
9. Oversee full Profit and Loss responsibility, focusing on controllable expenses and sales plans.
10. Implement retention initiatives and collaborate with HR for staffing and development opportunities.
11. Ensure store appearance adheres to grooming and styling standards.
12. Develop and empower associates to achieve sales objectives and enhance client relationships.

1. Minimum of 10 years of managerial experience in luxury retail, preferably in a flagship or high-profile store.
2. Experience in multi-store management is advantageous.
3. Proficiency in computer software packages.

1. Action-oriented and results-driven.
2. Ability to motivate and build effective teams.
3. Customer service orientation.
4. Strong community and client involvement.
5. Social perceptiveness.
6. Proficiency in conflict resolution and problem-solving.
7. Strong oral and written communication skills.

Position requires a minimum of 10 years of managerial experience in a luxury retail setting, with an emphasis on general store management.

CELINE offers an inclusive work environment where diversity is celebrated, and all employees are encouraged to develop and grow.

CELINE fosters a workplace culture of inclusivity and respect, where diversity is not only welcomed but celebrated. The company is committed to providing an environment where all employees feel included, developed, and heard, ensuring a harmonious and productive workplace.