Celine Store Director

Miami • USA

Monday, November 10, 2025

CELINE, a prestigious French fashion and leather goods couture house, is part of the globally renowned LVMH group. Known for its commitment to excellence and innovation, CELINE is dedicated to becoming one of the most iconic luxury brands worldwide. As an employer, CELINE seeks individuals who are enthusiastic, passionate, and agile, ready to thrive in a dynamic and demanding environment.

1. Collaborate with Senior Management to establish the store's vision and drive a successful and profitable business.
2. Demonstrate strong leadership by mentoring and solving problems proactively.
3. Foster a collaborative, team-oriented environment across various categories.
4. Organize store activities, meetings, and prioritize actions to balance operational efficiency, service, and customer experience.
5. Monitor weekly sales performance of each category and develop staffing models to align with store traffic and optimize sales potential.
6. Analyze Mystery Shop reports and CRM activities to enhance customer relationships.
7. Partner with Regional teams to review and implement CRM strategies.
8. Provide input on Front of House/Back of House opportunities to improve sales and customer experience.
9. Identify and develop training programs in collaboration with Regional and Retail Buyer.
10. Mentor and coach management staff on adapting solutions for store-specific challenges.
11. Utilize Retail Pro for inventory management and maintain accurate business reports.
12. Manage full Profit and Loss responsibilities, focusing on controllable expenses and sales plans.
13. Oversee stock management and ensure staff proficiency in P.O.S. systems.
14. Implement retention initiatives and collaborate with HR for staff development.
15. Manage staffing and recruitment for both exempt and non-exempt positions.
16. Conduct systematic induction for new staff and organize regular training sessions.
17. Develop event formats for collection previews in collaboration with Senior Management and Marketing.
18. Ensure adherence to grooming and styling standards and maintain store appearance.
19. Manage administrative tasks including document management, staff scheduling, and payroll.
20. Drive sales by training and empowering associates to exceed sales objectives.
21. Assist in resolving customer issues and support sales staff with consignments.
22. Understand and explain store performance by category and maintain product support tools.

1. Minimum of 10 years of managerial experience in luxury retail, preferably in a flagship or high-profile store.
2. Experience in multi-store management is advantageous.
3. Proficiency in computer literacy and various software packages.

1. Action-oriented and results-driven.
2. Ability to motivate and build effective teams.
3. Customer service orientation.
4. Community and client involvement.
5. Social perceptiveness.
6. Proficiency in mediating and resolving issues.
7. Strong oral and written communication skills.

Position requires a minimum of 10 years of managerial experience in a luxury retail setting, with an emphasis on general store management.

Business School, University degree, or equivalent experience.

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to equal opportunity employment and the prevention of discrimination.

CELINE fosters a culture of inclusivity and respect, emphasizing diversity and equal opportunities for all employees. The company values the unique talents and perspectives each individual brings to the team, creating a supportive and dynamic workplace environment.