Celine Selling Supervisor

Vancouver • Canada

Tuesday, June 17, 2025

CELINE, a prestigious French couture house renowned for its exquisite fashion and leather goods, operates under the esteemed LVMH group. As a rapidly expanding luxury brand, CELINE is committed to becoming an iconic name in the industry. The company seeks individuals who are passionate, agile, and eager to thrive in a dynamic and demanding environment.

1. Achieve individual and store sales targets and consignment goals.
2. Incorporate extensive product knowledge to maximize sales and transaction values.
3. Lead and empower the sales team to deliver exceptional customer service.
4. Coordinate client relationship resources to provide elevated service.
5. Manage floor supervision to enhance sales results.
6. Maintain the highest degree of customer service daily.
7. Assist sales associates with customer service issues.
8. Empower associates to make decisions that benefit customer service.
9. Utilize POS system effectively for inventory management.
10. Ensure compliance with store opening and closing procedures.
11. Administer follow-up and paperwork accurately and timely.
12. Meet inventory accuracy and shrink requirements.
13. Collaborate with the Visual Manager to uphold merchandising standards.
14. Support the Regional Visual Manager in planning and implementing visual environments.
15. Conduct regular sales reviews and take corrective actions as needed.
16. Develop and empower staff through goal setting and regular meetings.
17. Supervise the team and enforce company policies.
18. Identify training needs in partnership with the store manager.

1. Minimum of 7 years of sales experience, preferably in luxury retail.
2. At least 1 year of supervisory experience preferred.
3. Proficiency in using various software packages.

1. Action-oriented and results-driven.
2. Ability to motivate others and build effective teams.
3. Customer service-oriented.
4. Social perceptiveness.
5. Proficient in mediating and resolving issues.
6. Strong problem-solving skills.
7. Excellent oral and written communication skills.
8. Proficiency in general software (Word, Excel, etc.).

A minimum of 7 years in sales, with at least 1 year in a supervisory role, preferably within a luxury retail environment.

Business School, University degree, or equivalent experience.

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to providing equal opportunities to all applicants.

CELINE fosters an inclusive and respectful workplace culture, emphasizing diversity and equal opportunity. The company values the unique talents and perspectives of its employees, ensuring a supportive environment where everyone can thrive.