Celine Sales Advisor

Kuwait City • Kuwait

Wednesday, February 26, 2025

CELINE, a distinguished French Leather-Goods and Couture House, is renowned for its sophisticated and timeless collections. As part of the LVMH conglomerate, CELINE is driven by a strong artistic and holistic vision, aspiring to be one of the most iconic luxury brands globally. The brand is committed to fostering an inclusive environment that values diversity and encourages the development of all employees.

1. Contribute to sales development and monitor achievement of sales objectives while motivating and communicating KPIs.
2. Welcome and advise customers, ensuring exceptional customer service.
3. Utilize client book and implement CRM strategies for personal and team use.
4. Share product stories and expertise with customers and train teams on new products and merchandise.
5. Assist the Manager in maintaining visual guidelines.
6. Minimize stock loss by supporting management with weekly inventories and bi-annual stock takes, maintaining stock room standards.
7. Ensure stock safety, accuracy, and compliance.
8. Handle customer complaints and after-sales service in accordance with company policies.
9. Lead with creativity and inspire the team through briefings, training, and direct coaching.
10. Instruct and supervise the team in executing operating procedures, pricing, merchandise receipt, and product returns.
11. Support the digital evolution of the brand and propose development ideas.
12. Act as an ambassador for CELINE and the group, endorsing the CELINE spirit with creativity and excellence.

1. Minimum of 3 years in sales and/or customer service role in the fashion or luxury sector.

1. High product and fashion sensitivity and knowledge.
2. Ability to understand and exceed customers’ needs for optimal customer experience.
3. Challenge-oriented with a team spirit.
4. Sense of service, natural curiosity, open-mindedness, optimism, and empathy.
5. Fluency in English and Arabic; proficiency in additional languages is advantageous.

Minimum of 3 years in sales and/or customer service role in the fashion or luxury sector.

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to equal opportunities for all applicants.

CELINE fosters a creative and challenging environment where employees are encouraged to evolve and develop. The brand values diversity and inclusivity, ensuring a workplace where all voices are heard and respected.