Celine Sales Advisor

Dubai • UAE

Monday, March 17, 2025

CELINE, a distinguished French Leather-Goods and Couture House, is renowned for its sophisticated and timeless collections. As part of the illustrious LVMH Group, CELINE embodies elegance and authentic luxury, driven by a strong artistic and holistic vision. The brand is committed to becoming one of the most iconic luxury brands globally, offering a dynamic and challenging environment for passionate and agile individuals.

1. Contribute to sales development and monitor the achievement of sales objectives, while motivating and communicating KPIs.
2. Provide exemplary customer service by welcoming and advising customers.
3. Utilize client book and implement CRM strategies for personal and team growth.
4. Share product stories and expertise with customers, and train teams on new products and merchandise.
5. Assist the Manager in maintaining visual guidelines.
6. Minimize stock loss by supporting management in conducting weekly inventories and bi-annual stock takes, and maintaining stock room standards.
7. Ensure stock safety, accuracy, and compliance.
8. Handle customer complaints and after-sales service within company policies.
9. Lead and inspire the team through briefings, training, and direct coaching.
10. Instruct and supervise the team in operating procedures, pricing, merchandise receipt, and product returns.
11. Support the brand's digital evolution and suggest development ideas.
12. Act as a CELINE brand ambassador.
13. Embody the CELINE spirit with creativity and excellence.

1. Minimum of 3 years in Sales and/or Customer Service role in fashion or luxury sector.

1. High product and fashion sensitivity and knowledge.
2. Ability to understand and exceed customer needs.
3. Team spirit and taste for challenge.
4. Sense of service, natural curiosity, open-mindedness, optimism, and empathy.
5. Fluency in English and Arabic; proficiency in additional languages is advantageous.

A minimum of 3 years in a Sales and/or Customer Service role within the fashion or luxury sector is required.

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants.

CELINE fosters a culture of creativity and excellence, encouraging employees to embody the brand's spirit. The company values diversity and inclusion, ensuring a respectful and supportive workplace where all voices are heard and talents are recognized.