Celine Client Advisor

McLean • USA

Wednesday, December 25, 2024

CELINE, a distinguished French fashion and leather goods couture house, is a part of the esteemed LVMH group, renowned for its commitment to excellence and innovation in the luxury sector. CELINE is dedicated to becoming one of the most iconic luxury brands globally, offering a dynamic and challenging work environment for those passionate about fashion and craftsmanship.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to enhance the sales process, maximizing sales and transaction value.
3. Adhere to company policies and procedures.
4. Capture and maintain customer information for database entry.
5. Promote store events through various communication channels.
6. Maintain and expand a client book.
7. Follow up on client-related issues, including shipping and alterations.
8. Assist in maintaining store image and general housekeeping.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum 3 years of experience in a retail setting, focusing on sales, preferably within the luxury sector.
2. Business School, University degree, or equivalent experience.

1. Proficiency in using various software packages.
2. Strong client book management skills.
3. Passion for luxury products and design appreciation.
4. Service-oriented with a customer-focused approach.
5. Ability to work flexible hours, including evenings, weekends, and holidays.
6. Foreign language skills are advantageous.

A minimum of 3 years in a retail setting with a focus on sales, preferably within a luxury environment, is required.

Business School, University, or equivalent experience.

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants.

CELINE fosters a culture of inclusivity and respect, emphasizing diversity and equal opportunity. The company values the development and recognition of talent, ensuring a supportive and dynamic workplace.