Celine E-Commerce Operations Assistant

Paris • France

Saturday, March 1, 2025

Celine, a renowned French couture and leather goods house, is part of the prestigious LVMH group. The brand is on a trajectory of significant growth, aspiring to become one of the most iconic luxury labels globally. Celine seeks dynamic, agile, and passionate individuals eager to thrive in an environment of excellence.

1. Develop and animate the E-commerce distribution network, including store network management, daily cooperation on operations supervision, order management support, and proactive service quality assurance.
2. Ensure adherence to processes and contribute to their improvement.
3. Participate in network expansion projects.
4. Engage in weekly and monthly operations reporting.
5. Act as a liaison between IT teams and the retail network to address any malfunctions.
6. Conduct User Acceptance Testing (UAT) for IT tool updates as needed.
7. Provide operational support for the implementation of new online services.
8. Monitor and report on customer dispute cases in collaboration with the call center.

1. Bachelor's degree level 4/5 in business school or equivalent university education.
2. Fluency in English, both written and spoken.

1. Digital native with a keen interest in fashion retail.
2. Open-minded, agile, versatile, and an effective communicator.
3. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
4. Knowledge of SFCC, SOM, and CEGID is advantageous.

Entry-level position suitable for beginners.

Bachelor's degree level 4/5 in business school or equivalent university education.

Hybrid working mode offering flexibility between remote and on-site work.

Celine fosters a culture of innovation and excellence, encouraging employees to embrace creativity and agility. As part of the LVMH group, Celine employees benefit from being part of a leading luxury conglomerate, offering opportunities for growth and development within a prestigious network.