Celine Department Manager
Celine, a distinguished French couture house renowned for its exquisite leather goods, is part of the illustrious LVMH group. As a leader in the luxury fashion industry, Celine is committed to crafting an iconic brand presence worldwide. The company seeks individuals who are not only passionate and enthusiastic but also agile and ready to thrive in a dynamic and demanding environment.
- Oversee the management of staff, merchandise, and customer experience within the department.
- Achieve sales objectives and maintain high operational and merchandising standards.
- Lead and motivate sales teams to deliver exceptional customer service and maximize sales results.
- Coordinate client relationship resources to enhance customer assistance.
- Develop events and incentives to expand the customer base, focusing on the local market.
- Ensure the highest degree of customer service and resolve customer service issues.
- Utilize POS systems effectively and manage inventory accurately.
- Collaborate with logistics and product teams to ensure appropriate product assortment.
- Provide qualitative and quantitative business reports monthly.
- Partner with the Visual Manager to uphold department merchandising standards.
- Recruit, develop, and empower staff through goal setting and training.
- Implement company policies and supervise personnel effectively.
- Minimum of 6 years of experience in retail operations, store management, or office administration, preferably in a luxury setting.
- Business School, University degree, or equivalent.
- Proficiency in computer software packages.
- Strong client book management skills preferred.
- Passion for luxury products and design appreciation.
- Action-oriented and results-driven.
- Excellent oral and written communication skills.
- Customer service orientation.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
A minimum of 6 years in a retail setting with a focus on operations, store management, or office administration, ideally within the luxury sector.
Business School, University degree, or equivalent.
Celine offers a comprehensive benefits package, fostering an inclusive environment where diversity is celebrated, and all employees feel valued and heard.
Celine is dedicated to creating an inclusive workplace that values diversity and mutual respect. The company is committed to preventing discrimination and providing equal opportunities to all applicants, recognizing and celebrating diverse talents and singularities.