Celine Clienteling Trainee

New York • USA

Wednesday, April 30, 2025

CELINE, a prestigious French Leather-Goods and Couture House, is renowned for its sophisticated and timeless collections. As part of the LVMH conglomerate, CELINE is driven by a strong artistic and holistic vision, aspiring to be one of the most iconic luxury brands globally. The brand seeks individuals who are agile, passionate, and authentic, eager to thrive in a highly creative and challenging environment.

1. Coordinate all network events in collaboration with the Clienteling team, ensuring alignment with Maison guidelines and regional strategy.
2. Support the execution of the animation strategy, implementing events in partnership with regional and central teams, and oversee logistical tasks such as vendor communication and inventory coordination.
3. Assist in building reports to evaluate performance against objectives at regional, store, and client advisor levels.
4. Track inventory, materials, and samples, create post-event recaps, and archive event photos and communication tools.
5. Conduct continuous benchmarking of competitors on client experience topics.
6. Support the retail team in offering personalized experiences for customers and assist in client identification for high-end events.
7. Organize client treatment during high-end events, including hotel selection and personalized itineraries.
8. Manage gift stock according to occasions and in-store/out-store animations.
9. Measure and monitor the impact of initiatives at the local market and client level.
10. Monitor market trends and competitive activities on client experience topics.

1. Must be an active student in the NYC area.

1. Keen on clienteling and CRM experience in a luxury and/or fashion environment.
2. Focused on customer satisfaction and improving services and processes.
3. Strong business and entrepreneurial sense.
4. Team player with a passion for field and store operations.
5. Responsible for timeline deliverables.
6. Analytical skills with the ability to translate results into actionable insights.
7. Confident communicator capable of inspiring collaboration.
8. Proficiency in Microsoft Office and Salesforce tools (Sales Cloud and Marketing Cloud).

Beginner level experience in a luxury and/or fashion environment is preferred.

Must be an active student in the NYC area.

The compensation for this position ranges from $18-$20 per hour, dependent upon the candidate’s relevant skills and experience.

The position offers a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

CELINE is committed to fostering an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. As an equal opportunity employer, CELINE is dedicated to preventing discrimination and providing equal opportunities to all applicants.