Celine Client Experience Assessment Intern

Paris • France

Monday, March 3, 2025

CELINE, a prestigious French fashion and leather goods house, operates under the esteemed LVMH group. Renowned for its commitment to excellence and innovation, CELINE is on a trajectory to become one of the world's most iconic luxury brands. The company values enthusiastic, passionate, and agile individuals who thrive in an environment dedicated to excellence.

1. Assist in the deployment, operational management, and monitoring of CELINE's Client Experience measurement tools in an international and omnichannel environment.
2. Consolidate and analyze data to enhance and guide the brand's Client Experience Excellence strategy.
3. Monitor action plans related to Client Experience within Retail teams.
4. Provide daily support for Voice of Client and Mystery Shopping results to regional teams across Asia, Oceania, the Middle East, Europe, and North America.

1. Currently pursuing a Master's degree (Bac+4/5) in Business School or equivalent university program.
2. Previous experience in project management within digital functions, Operational Marketing, or Retail Excellence.

1. Strong analytical skills with a results-oriented mindset.
2. Passion for Client Experience.
3. Attention to detail and rigor.
4. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
5. Ability to work and collaborate in an international and multicultural environment.
6. Fluent in English.

Entry-level experience in project management, preferably within digital functions, Operational Marketing, or Retail Excellence. Retail experience in a luxury brand is advantageous.

Pursuing a Master's degree (Bac+4/5) in Business School or equivalent.

Internship offers a dynamic and excellence-driven environment with exposure to international and multicultural teams.

CELINE fosters a workplace culture of mutual respect, where all employees feel integrated, supported, and heard. The brand is committed to preventing discrimination and providing equal opportunities for all candidates, regardless of gender, disability, origin, religious belief, sexual orientation, or any other legally protected criteria. CELINE values and recruits diverse talents and unique individuals.