Celine Client Advisor
Celine, a distinguished French couture house renowned for its exquisite leather goods, is part of the prestigious LVMH group. As a leading entity in the luxury fashion industry, Celine is committed to crafting an iconic brand identity on a global scale. The company seeks individuals who are not only passionate and enthusiastic but also agile and capable of thriving in a dynamic and demanding environment.
- Achieve individual and store sales targets and consignment goals.
- Utilize product knowledge to enhance the sales process, maximizing sales, units per transaction, and transaction value.
- Comply with all company policies and procedures.
- Capture and input all relevant customer information into the database.
- Promote store events through various communication channels including email, phone, and personalized notes.
- Maintain and expand a client book, ensuring consistent follow-up on client-related issues such as shipping and alterations.
- Assist in maintaining the store's image and general housekeeping.
- Support shipping, receiving, and inventory control as needed.
- Minimum 3 years of experience in a retail setting, with a focus on sales, preferably within the luxury sector.
- Business school, university degree, or equivalent experience.
- Strong client book management skills are preferred.
- Passion for luxury products and an appreciation for design.
- Tech-savvy with the ability to learn and utilize various software programs.
- Service-oriented with a customer-focused approach.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Minimum of 3 years in a retail environment, with a focus on sales, ideally within the luxury sector.
Business school, university degree, or equivalent experience.
The compensation for this position ranges from $18 to $25 per hour, depending on the candidate's relevant skills and experience.
Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and a retirement plan with employer contribution.
Celine fosters an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants, regardless of gender, gender expression, disability, origin, background, religious beliefs, or sexual orientation.