Celine Client Advisor

Santa Clara • USA

Saturday, March 22, 2025

CELINE, a distinguished French couture house renowned for its leather goods, operates under the prestigious LVMH conglomerate. The brand is committed to establishing itself as a leading icon in the luxury sector, offering a dynamic and challenging work environment for those passionate about fashion and excellence.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to enhance sales and maximize transaction values.
3. Adhere to company policies and procedures.
4. Capture and maintain customer information for database entry.
5. Promote store events through various communication channels including email and phone.
6. Maintain and expand a client book.
7. Follow up on client-related issues such as shipping and alterations.
8. Assist with general housekeeping and store image maintenance.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum 3 years of experience in a retail setting, preferably within the luxury sector.
2. Business School, University degree, or equivalent experience.

1. Strong client book management skills.
2. Passion for luxury products and design appreciation.
3. Proficiency in using various software programs.
4. Customer-focused with a strong service orientation.
5. Ability to work a flexible schedule including evenings, weekends, and holidays.

A minimum of 3 years in a retail setting with a focus on sales, preferably in a luxury environment.

Business School, University degree, or equivalent experience.

The compensation ranges from $18 - $21 hourly, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

CELINE fosters an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The brand is committed to preventing discrimination and providing equal opportunities to all applicants.