Celine Client Advisor

New York • USA

Wednesday, January 29, 2025

Celine, a distinguished French fashion and leather goods couture house, is a proud member of the LVMH group, renowned for its ambition to become one of the most iconic luxury brands globally. As part of this prestigious conglomerate, Celine offers an environment that fosters creativity, innovation, and excellence, attracting individuals who are passionate about the luxury fashion industry.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to maximize sales, units sold per transaction, and transaction value.
3. Adhere to all company policies and procedures.
4. Capture and maintain relevant customer information for database entry.
5. Promote store events through various communication channels including email, phone, and personalized notes.
6. Maintain and expand a client book to enhance customer relationships.
7. Consistently follow up on shipping, alteration, or other client-related issues.
8. Assist in general housekeeping and maintenance of the store's image.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum of 3 years experience in a retail setting, preferably in luxury sales.
2. Business school, university degree, or equivalent experience.

1. Strong client book preferred.
2. Passion for luxury products and design appreciation.
3. Tech-savvy with the ability to learn and use various software programs.
4. Service-oriented with a customer-focused approach.
5. Ability to work a flexible schedule, including evenings, weekends, and holidays.
6. Foreign language skills are a plus.

A minimum of 3 years in a retail environment, with a focus on sales, ideally within the luxury sector.

Business school, university degree, or equivalent experience.

The compensation for this position ranges from $18 to $25 hourly, depending on the candidate's relevant skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and a retirement plan with employer contribution.

Celine is committed to fostering an inclusive environment of mutual respect, welcoming diversity, and ensuring all employees feel included, developed, and heard. The company is dedicated to preventing discrimination and providing equal opportunities to all applicants, recognizing all types of talent and singularities.