Celine Client Advisor

New York • USA

Monday, December 23, 2024

Celine, a distinguished French couture house renowned for its exquisite leather goods, operates under the prestigious LVMH conglomerate. As a brand, Celine is committed to becoming an iconic name in the luxury fashion industry, offering an environment that fosters growth, innovation, and excellence.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to enhance sales, maximize units sold per transaction, and increase transaction value.
3. Adhere to company policies and procedures.
4. Capture and enter relevant customer information into the database.
5. Promote store events through various communication channels including email, phone, and personalized notes.
6. Maintain and expand a client book.
7. Consistently follow up on client-related issues such as shipping and alterations.
8. Assist in maintaining the store's image and general housekeeping.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum of 3 years experience in a retail setting, preferably in luxury sales.
2. Business school, university degree, or equivalent experience.

1. Strong client book preferred.
2. Passion for luxury products and design appreciation.
3. Tech-savvy with the ability to learn and utilize various software programs.
4. Service-oriented with a customer-focused approach.
5. Ability to work a flexible schedule, including evenings, weekends, and holidays.
6. Foreign language skills are a plus.

Minimum 3 years in a retail setting with a focus on sales, preferably in a luxury environment.

Business school, university degree, or equivalent experience.

The compensation ranges from $18 to $25 hourly, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and a retirement plan with employer contribution.

Celine is committed to fostering an inclusive environment of mutual respect, welcoming diversity, and ensuring all employees feel included, developed, and heard. The brand is dedicated to preventing discrimination and providing equal opportunities to all applicants.