Celine Client Advisor
CELINE, a distinguished French couture house renowned for its exquisite leather goods, operates under the esteemed LVMH group. As part of one of the world's leading luxury conglomerates, CELINE is committed to becoming a globally iconic brand. The company seeks individuals who are passionate, dynamic, and eager to thrive in a demanding yet rewarding environment.
- Achieve individual and store sales targets and consignment goals.
- Utilize product knowledge to maximize sales, units sold per transaction, and transaction value.
- Adhere to all company policies and procedures.
- Capture and input relevant customer information into the database.
- Promote store events through email, phone, and personalized notes.
- Maintain and expand a client book.
- Consistently follow up on shipping, alteration, or other client-related issues.
- Assist in general housekeeping and store image maintenance.
- Support shipping, receiving, and inventory control as needed.
- Minimum 3 years of experience in a retail setting, with a focus on sales, preferably in luxury.
- Business School, University degree, or equivalent experience.
- Proficiency in various software packages and technology.
- Strong client book preferred.
- Passion for luxury products and design appreciation.
- Service-oriented with a customer focus.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Foreign language skills are a plus.
A minimum of 3 years in a retail environment, focusing on sales, ideally within the luxury sector.
Business School, University degree, or equivalent experience.
CELINE offers an inclusive environment that values diversity and provides equal opportunities for all employees, fostering a culture of mutual respect and development.
CELINE is dedicated to creating an inclusive workplace where diversity is celebrated, and all employees feel valued, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants, regardless of gender, disability, origin, or any other protected characteristic.