Celine Client Advisor

Costa Mesa • USA

Sunday, December 15, 2024

CELINE, a distinguished French couture and leather goods house, operates under the esteemed LVMH group. Known for its rapid growth and ambition to become a globally iconic luxury brand, CELINE offers a dynamic and demanding work environment for those passionate about fashion and luxury.

1. Achieve individual and store sales targets and consignment goals.
2. Integrate product knowledge into the sales process to maximize sales, units per transaction, and transaction value.
3. Comply with all company policies.
4. Capture and input all relevant customer information into the database.
5. Promote store events via email, phone, and personalized notes.
6. Maintain and expand a client book.
7. Consistently follow up on client-related issues such as shipping and alterations.
8. Assist with general housekeeping and store image maintenance.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum 3 years in a retail setting, preferably in luxury sales.
2. Business School, University degree, or equivalent experience.

1. Strong client book preferred.
2. Passion for luxury products and design appreciation.
3. Tech-savvy with the ability to learn and use various software programs.
4. Service-oriented and customer-focused.
5. Ability to work a flexible schedule, including evenings, weekends, and holidays.
6. Foreign language skills are a plus.

Minimum of 3 years in a retail setting with a focus on sales, preferably in a luxury environment.

Business School, University, or equivalent experience.

$18 - $25 per hour, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and a retirement plan with employer contribution.

CELINE fosters an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included and developed. The company is committed to preventing discrimination and providing equal opportunities to all applicants.