Celine Client Advisor

CELINE, a prestigious French fashion and leather goods couture house, is part of the LVMH group, a global leader in luxury. CELINE is renowned for its commitment to excellence, innovation, and the creation of iconic luxury products. As an employer, CELINE offers a dynamic and inclusive environment where diversity is celebrated, and employees are encouraged to develop and thrive.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to maximize sales, units sold per transaction, and transaction value.
3. Adhere to all company policies.
4. Capture and enter all relevant customer information into the database.
5. Promote store events through various communication channels.
6. Maintain and expand a client book.
7. Follow up consistently with clients regarding shipping, alterations, and other issues.
8. Assist in general housekeeping and maintenance of store image.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum 3 years experience in a retail setting, preferably in luxury sales.
2. Business School, University degree, or equivalent experience.

1. Strong client book preferred.
2. Passion for luxury products and appreciation for design.
3. Tech-savvy with the ability to learn and utilize various software programs.
4. Service-oriented with a customer focus.
5. Ability to work a flexible schedule, including evenings, weekends, and holidays.
6. Proficiency in foreign languages is a plus.

A minimum of 3 years in a retail setting with a focus on sales, preferably within the luxury sector.

Business School, University degree, or equivalent experience.

CELINE offers a comprehensive benefits package, fostering an inclusive environment where diversity is celebrated, and all employees feel included, developed, and heard.

CELINE is dedicated to creating an inclusive environment of mutual respect, where diversity is welcomed, and all employees are valued and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants, irrespective of gender, disability, origin, or any other protected characteristic.