Celine Client Advisor

Boston • USA

Wednesday, April 23, 2025

CELINE, a prestigious French fashion and leather goods couture house, is a distinguished member of the LVMH group. Renowned for its ambition to become one of the most iconic luxury brands globally, CELINE offers a dynamic environment for individuals passionate about the luxury fashion industry.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to enhance the sales process, maximizing sales, units sold per transaction, and transaction value.
3. Adhere to all company policies and procedures.
4. Capture and maintain relevant customer information in the database.
5. Promote store events through various communication channels including email, phone, and personalized notes.
6. Maintain and expand a comprehensive client book.
7. Consistently follow up on client-related issues such as shipping and alterations.
8. Assist in general housekeeping and maintenance of the store's image.
9. Support shipping, receiving, and inventory control as required.

1. Minimum of 3 years of experience in a retail setting, preferably within the luxury sector.
2. Business School or University degree, or equivalent experience.

1. Proficiency in computer literacy and ability to learn various software packages.
2. Strong client book management skills preferred.
3. Passion for luxury products and an appreciation for design.
4. Tech-savvy with the ability to utilize various software programs.
5. Strong service orientation and customer focus.
6. Flexibility to work evenings, weekends, and holidays as needed.
7. Proficiency in foreign languages is advantageous.

Minimum 3 years in a retail setting with a focus on sales, preferably in a luxury environment.

Business School, University degree, or equivalent experience.

CELINE offers an inclusive work environment that values diversity, mutual respect, and professional development opportunities.

CELINE fosters an inclusive and respectful workplace culture, committed to diversity and the prevention of discrimination. The company values all types of talent and encourages a collaborative and supportive environment.