Celine Client Advisor
CELINE, a distinguished French couture house renowned for its exquisite fashion and leather goods, is part of the prestigious LVMH group. As a leading entity in the luxury sector, CELINE is committed to fostering an inclusive and dynamic work environment that values diversity and encourages professional growth. The brand is dedicated to becoming one of the most iconic luxury brands globally, offering employees the opportunity to contribute to this ambitious vision.
- Achieve individual and store sales targets and consignment goals.
- Utilize product knowledge to maximize sales, units sold per transaction, and transaction value.
- Comply with all company policies.
- Capture and enter relevant customer information into the database.
- Promote store events through email, phone, and personalized notes.
- Maintain and expand a client book.
- Follow up consistently with clients regarding shipping, alterations, or other issues.
- Assist in general housekeeping and maintain the store image.
- Support shipping, receiving, and inventory control as needed.
- Minimum 3 years of experience in a similar role.
- Strong client book preferred.
- Desire to work in a retail setting with a focus on sales.
- Passion for luxury products and an appreciation for design.
- Tech-savvy with the ability to learn and utilize various software programs.
- Service-oriented and customer-focused.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Proficiency in foreign languages is a plus.
A minimum of three years of experience in a similar role within the luxury retail sector is required.
CELINE offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, fostering a culture of inclusivity and professional development.
CELINE prides itself on being an equal opportunity employer, dedicated to creating an inclusive environment where diversity is celebrated, and all employees feel valued and heard. The brand is committed to preventing discrimination and providing equal opportunities to all applicants, recognizing and appreciating all types of talent and uniqueness.