Celine Client Advisor
CELINE, a distinguished French Leather-Goods and Couture House, epitomizes elegance and authentic luxury through its sophisticated and timeless collections. As part of the esteemed LVMH Group, CELINE is driven by a strong artistic and holistic vision, aspiring to be one of the most iconic luxury brands globally. The brand seeks individuals who are agile, passionate, and authentic, eager to thrive in a highly creative and challenging environment.
- Achieve individual and store sales targets and consignment goals.
- Utilize product knowledge to enhance the sales process, maximizing sales, units sold per transaction, and transaction value.
- Adhere to all company policies and procedures.
- Capture and input all relevant customer information into the database.
- Promote store events through various communication channels, including email, phone, and personalized notes.
- Maintain and expand a client book.
- Consistently follow up on client-related issues such as shipping and alterations.
- Assist in maintaining the store's image and general housekeeping.
- Support shipping, receiving, and inventory control as needed.
- Minimum 3 years of experience in a retail setting, with a focus on sales, preferably within a luxury environment.
- Computer literacy and the ability to learn and use various software packages.
- Possession of a client book is strongly preferred.
- Desire to work in a retail setting with a focus on sales.
- Passion for luxury products and an appreciation for design.
- Tech-savvy with the ability to learn and utilize various software programs.
- Service-oriented with a strong customer focus.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
A minimum of 3 years in a retail setting, preferably in luxury sales.
CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to providing equal opportunities to all applicants.
CELINE fosters a culture of inclusivity and respect, where diversity is celebrated, and all employees are encouraged to develop and express their unique talents. The company is dedicated to preventing discrimination and providing equal opportunities for all.
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