Cartier Wayfinding Ambassador

Las Vegas • USA

Wednesday, April 23, 2025

Cartier, a distinguished name in the luxury goods sector, is part of the Richemont Group, a conglomerate renowned for its prestigious portfolio of luxury brands. Cartier North America is committed to fostering a diverse and inclusive workforce, recognizing that such an environment fuels creativity and excellence. The brand strives to mirror the diversity of its clientele and communities, ensuring a rich tapestry of backgrounds and experiences among its employees.

1. Guide clients from the boutique construction site to the temporary boutique location, ensuring a seamless transition.
2. Provide clear and accurate directions, instilling confidence in clients navigating the resort.
3. Address client inquiries regarding the brand or product history with professionalism.
4. Act as the initial point of contact for clients, offering prompt and courteous support.
5. Communicate effectively with clients to understand their needs and ensure they feel valued.
6. Collaborate with team members or escalate client concerns as necessary.
7. Utilize technology platforms to facilitate client assistance and enhance the client journey.
8. Ensure all wayfinding materials and technology are functional and accessible.
9. Maintain a professional appearance and demeanor, upholding the brand's image.
10. Support the team with general operational tasks as needed.

1. Availability to work retail hours, including weekends.
2. Proficiency in Microsoft software and strong computer skills.
3. Capability to quickly learn new systems and technologies.
4. Service-oriented mindset.
5. Additional language skills in Mandarin, Spanish, Portuguese, Russian, or Arabic are advantageous.

1. Flexibility and adaptability with a strong moral compass.
2. Strong sense of aesthetics and curiosity for luxury and hospitality industries.
3. Excellent interpersonal and communication skills.
4. Strong situational and emotional intelligence.
5. Ability to project a professional image in appearance and demeanor.

Experience in a client-facing role within the luxury or hospitality industry is preferred.

The role offers the opportunity to work within a prestigious luxury brand, contributing to exceptional client experiences and professional growth in a dynamic environment.

Cartier is dedicated to creating a workplace that embraces diversity and inclusion, fostering an environment where creativity and knowledge thrive. The brand values professionalism, excellence, and a commitment to delivering unparalleled client experiences.