Cartier Temporary Sales Assistant

Cartier, a distinguished name in luxury goods, is part of the Richemont Group, a global leader in the luxury industry. Cartier North America prides itself on fostering a diverse and inclusive workforce, which it believes is essential for creativity and excellence. The company is committed to reflecting the diversity of its clientele and communities, ensuring an environment where all employees can thrive and contribute to delivering unparalleled client experiences.

1. Deliver exceptional client experiences by providing a warm welcome and outstanding hospitality throughout the client visit.
2. Support front podium duties, ensuring timely assistance for all appointments and walk-in clients.
3. Utilize Maison storytelling to enhance the client experience.
4. Assist sales associates with appointment preparation and client entertainment.
5. Facilitate seamless client experiences, including product presentation, sales finalization, and client data capture.
6. Assist clients with service requests such as repairs, personalization, and complimentary services.
7. Support client development activities, including data entry and report management.
8. Provide personal services, including directions, reservations, and entertainment requests.
9. Manage phone duties, including incoming calls and appointment setting.
10. Optimize boutique environment by managing traffic flow and appointment bookings.
11. Support merchandising and display maintenance, ensuring visual standards are met.
12. Assist with inventory control processes and boutique supply inventory management.
13. Participate in daily boutique setup and breakdown.
14. Develop brand knowledge and comply with security and operational procedures.
15. Contribute to a positive boutique environment through teamwork and collaboration.

1. Associate’s or Bachelor’s degree preferred.
2. Previous experience in luxury retail, service, or hospitality industry is a plus.

1. Excellent computer skills and proficiency in MS Office; SAP knowledge preferred.
2. Additional language skills are a plus.
3. Ability to work retail hours, including weekends, and travel for training as needed.
4. Strong analytical, organizational, and interpersonal communication skills.
5. Understanding of client service needs and priorities.
6. Attention to detail and ability to multitask with accuracy.
7. Collaborative approach with a positive attitude.
8. Intellectual curiosity and passion for learning.

Previous experience in luxury retail, service, or hospitality industry is advantageous.

Associate’s or Bachelor’s degree preferred.

$24 per hour, overtime eligible. Salaries will be negotiated based on relevant skills and experience. This position is payrolled through a third party.

Eligible for overtime pay and potential for professional development through training opportunities.

Cartier fosters a culture of diversity and inclusion, believing that a varied workforce enhances creativity and excellence. The company is dedicated to creating a productive environment that mirrors the diversity of its clients and communities, ensuring a unified and exceptional client experience across North America.