Cartier Sales Associate

Vienna • Austria

Tuesday, October 14, 2025

Cartier, a distinguished name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier offers employees the opportunity to work within a prestigious conglomerate that values innovation, creativity, and excellence. The brand is committed to fostering a diverse and dynamic work environment where talent is nurtured and professional growth is encouraged.

1. Provide expert consultation to an exclusive clientele.
2. Actively acquire new clients and maintain existing customer relationships.
3. Assist clients with bespoke creations in High Jewellery and Fine Watchmaking.
4. Implement New Retail strategies including E-Commerce, Distant Sales, and Virtual Sales Ceremonies.
5. Offer personalized service to VIP clients and cultivate local business relationships.
6. Perform various administrative tasks such as maintaining the customer database and preparing inventories.
7. Engage in networking activities, including attending local events and digital sales events.

1. Completed training in a customer and service-oriented luxury goods environment, such as jewelry retail, high-end hospitality, or call centers.
2. Experience in luxury sales, preferably in the jewelry and/or watch industry.
3. Proficiency in New Retail, including digital sales, sales events, and networking.
4. Excellent communication skills and a positive demeanor.
5. Fluency in German and English; additional languages are desirable.

1. Flexible and resilient team player with a confident and appropriate demeanor.
2. Precise and meticulous work style.
3. Knowledge of SAP or similar inventory management systems.
4. Familiarity with digital tools such as client apps like 'MyClient' and Click and Collect systems.

Experience in luxury sales, ideally within the jewelry and/or watch sector, is preferred.

Completed training in a customer and service-oriented luxury goods environment.

An attractive gross salary exceeding the collective agreement minimum of 1,848 EUR/month, with additional variable components. Overpayment is possible based on qualifications and experience.

Comprehensive benefits package including company pension plan, travel allowance, and complimentary beverages.

Cartier fosters a dynamic and diverse team environment where innovation and creativity are highly valued. The company encourages a culture of excellence and professional development, providing employees with opportunities to grow and succeed within the luxury industry.