Cartier Sales Associate

Vienna • Austria

Friday, August 1, 2025

Cartier, a distinguished name in the realm of luxury, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier offers an unparalleled work environment that fosters creativity and innovation. The brand is committed to excellence, providing its employees with opportunities to thrive in a dynamic and prestigious setting.

1. Provide expert consultation to an exclusive clientele.
2. Actively acquire new clients and maintain existing customer relationships.
3. Assist clients with bespoke High Jewellery and Fine Watchmaking creations.
4. Implement a New Retail strategy, incorporating E-Commerce, Distant Sales, Virtual Sales Ceremonies, Traffic Management, and the 'MyClients' App.
5. Offer personalized service to VIP clients and nurture local business relationships.
6. Perform various administrative tasks, including maintaining the customer database and preparing for inventory.
7. Engage in networking activities, such as attending local events and digital sales functions.

1. Completed training in a customer and service-oriented luxury goods environment, such as jewelry retail, high-end hospitality, or call centers.

1. Experience in luxury goods sales, preferably in jewelry and/or watches.
2. Excellent knowledge of New Retail, including digital sales and networking.
3. Curiosity and a unique interest in innovative sales methods.
4. Outstanding communication skills and a positive demeanor.
5. Proficiency in German and English; additional languages are desirable.
6. Flexible, resilient team player with a confident and appropriate presence.
7. Precise and accurate work style.
8. Familiarity with SAP or similar inventory management systems.
9. Proficiency with digital tools like customer apps and Click and Collect systems.

Experience in luxury goods sales, ideally within the jewelry and watch sectors, is preferred.

Completed training in a relevant field.

The position offers a competitive salary exceeding the collective agreement minimum of 1,848 EUR/month, with potential for overpayment based on qualifications and experience, including variable salary components.

The compensation package includes comprehensive benefits such as a company pension plan, travel allowance, and complimentary beverages.

Cartier prides itself on cultivating a diverse and dynamic team environment where creativity and innovation are encouraged. The brand values a collaborative atmosphere that supports professional growth and development.