Cartier Sales Associate

Vancouver • Canada

Tuesday, July 1, 2025

Cartier, a renowned name in the luxury fashion industry, operates under the umbrella of Richemont, a global leader in luxury goods. As an employer, Cartier is committed to excellence, offering a dynamic and sophisticated work environment where employees are encouraged to excel and develop their careers. The brand is synonymous with elegance and innovation, providing a platform for professionals to engage with a rich heritage while contributing to the future of luxury retail.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach to meet client needs and motivations, handling objections with ease.
4. Cultivate and maintain client relationships through Maison-specific CRM initiatives.
5. Accurately capture and manage client data for follow-up and relationship building.
6. Resolve client issues and escalate to management when necessary.
7. Participate in in-store and offsite events and networking activities.
8. Comply with all security and operational policies and procedures.
9. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
10. Participate in inventories and cycle counts to ensure successful audits.
11. Support special projects such as price changes and back-office responsibilities.

1. College degree preferred

1. Ability to work in a fast-paced retail environment
2. Proficiency in MS Office; SAP knowledge preferred
3. Excellent interpersonal and communication skills
4. Strong customer service orientation
5. Attention to detail and ability to multitask
6. Additional language skills are a plus
7. Knowledge of timepiece movements preferred

2 to 5 years of previous experience in luxury retail is required. Must be able to work weekends consistently and one weekday.

College degree preferred

Salaries will be negotiated based on relevant skills and experience.

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws.

Cartier fosters a culture of sophistication and innovation, where employees are encouraged to uphold the brand's prestigious image and act as genuine ambassadors. The work environment is collaborative and dynamic, with a focus on providing exceptional client experiences and maintaining the highest standards of luxury retail.