Cartier Sales Associate

Rome • Italy

Tuesday, September 9, 2025

Cartier, a distinguished name in the luxury fashion industry, operates under the esteemed Richemont Group, renowned for its portfolio of prestigious maisons. As an employer, Cartier offers an environment that celebrates diversity, creativity, and the pursuit of excellence. The brand is committed to nurturing talent and fostering a culture of innovation and collaboration.

1. Deliver an unparalleled client experience throughout the sales process.
2. Master the sales process, including welcoming, understanding, convincing, closing, and developing client relationships.
3. Adapt to client needs and motivations, ensuring satisfaction and surprise.
4. Handle negotiations and objections with ease, embodying the Maison's passion and values.
5. Serve as the primary contact for clients regarding After Sales services.
6. Achieve individual and boutique sales targets, both quantitative and qualitative.
7. Cultivate and maintain strong client relationships to enhance loyalty.
8. Develop and manage a robust client portfolio through targeted CRM actions.
9. Participate in client events, representing the Maison as an ambassador.
10. Adhere to brand and boutique policies and procedures.
11. Contribute to inventory management and boutique operations, including opening and closing procedures.
12. Implement Visual Merchandising guidelines and assist with special projects as needed.

1. Previous experience in the hospitality sector or luxury retail.

1. Excellent interpersonal and communication skills.
2. Strong attention to detail and understanding of customer needs.
3. Ability to work effectively as part of a team.
4. Fluency in English and Italian.

Candidates should possess prior experience in the hospitality or luxury retail sectors, demonstrating a strong customer service orientation.

Cartier offers a supportive work environment that values freedom, collegiality, loyalty, and solidarity. The company fosters empathy, curiosity, courage, humility, and integrity, and is committed to making a positive impact on the world.

Cartier prides itself on a workplace culture that values diversity, creativity, and the unique contributions of its employees. The Maison encourages personal growth and development, fostering an environment where untapped potential can flourish.