Cartier Sales Associate

New York City • USA

Monday, October 6, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in luxury goods. As part of Richemont Americas, Cartier is committed to fostering a diverse and inclusive environment where creativity and excellence thrive. The brand values the unique perspectives and experiences of its employees, contributing to a rich tapestry of talent that drives innovation and success.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Develop and maintain client relationships through Maison-specific CRM initiatives.
4. Capture and manage client data for follow-up and relationship building.
5. Resolve client issues and escalate as necessary to management.
6. Participate in in-store and offsite events and networking activities.
7. Comply with all security and operational policies and procedures.
8. Assist with daily boutique operations, including setup, breakdown, and maintenance.
9. Participate in inventory management and audits.
10. Support special projects as needed.

1. 2 to 5 years of experience in luxury retail, service, or hospitality environments.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Additional language skills are a plus.

2 to 5 years of experience in luxury retail, service, or hospitality environments.

College degree preferred.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer initiatives with days off for community service.

Cartier, as part of Richemont, is dedicated to creating an inclusive workplace that celebrates diversity and empowers employees to contribute their unique talents. The company values creativity and knowledge, fostering an environment where employees can thrive and advance their careers.