Cartier Sales Associate

Miami • USA

Thursday, November 6, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its timeless luxury and exquisite craftsmanship. As part of Richemont Americas, Cartier is committed to fostering an inclusive and dynamic work environment that celebrates diversity and encourages creativity. The brand is dedicated to excellence in every facet, from its iconic designs to its exceptional customer service.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide outstanding customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach to meet client needs and motivations, handling objections with ease.
4. Cultivate and maintain client relationships through exceptional service and CRM initiatives.
5. Accurately capture client data for follow-up and relationship building.
6. Resolve client issues and escalate to management when necessary.
7. Participate in in-store and offsite events and networking opportunities.
8. Comply with all security and operational policies and procedures.
9. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
10. Participate in inventories and cycle counts to ensure successful audits.
11. Support special projects as needed, such as price changes and back-office responsibilities.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Fluency in additional languages is a plus.
6. Self-starter with a team-player approach.
7. Availability to work retail hours, including weekends, and travel for trainings and events.

2 to 5 years of experience in luxury retail, service, or hospitality environments.

College degree preferred.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Employees enjoy paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided to support community initiatives.

Richemont Americas values diversity and inclusion, fostering a workplace where creativity and excellence thrive. Employees are encouraged to contribute to their communities and are supported in achieving a healthy work-life balance.