Cartier Sales Associate

Miami • USA

Thursday, March 13, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As part of Richemont Americas, Cartier is committed to fostering an inclusive and diverse workplace that reflects the dynamic world it serves. The company values creativity and knowledge, which are integral to delivering excellence and advancing its esteemed community.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach according to client needs and motivations.
4. Negotiate and handle client objections with ease.
5. Support after-sales clients in alignment with Maison values.
6. Cultivate new and existing client relationships through exceptional service and CRM initiatives.
7. Accurately capture client data for follow-up and relationship building.
8. Resolve client issues and escalate as needed to management.
9. Comply with all security and operational policies and procedures.
10. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
11. Participate in merchandising, inventory, and special projects as needed.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Fluency in additional languages is a plus.

2 to 5 years of experience in luxury retail, service, or hospitality environments.

College degree preferred.

Salaries will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, wellness reimbursement, paid time off, and volunteer time off days.

Cartier and Richemont Americas embrace a culture of inclusion and diversity, celebrating the rich tapestry of backgrounds and experiences that contribute to the company's success. The workplace is dynamic and supportive, encouraging creativity and collaboration to craft the future of luxury.