Cartier Sales Associate

McLean • USA

Tuesday, June 17, 2025

Cartier, a distinguished brand under the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As part of Richemont Americas, Cartier is committed to fostering a diverse and inclusive workplace that reflects the dynamic world around us. The company prides itself on nurturing talent from varied backgrounds, experiences, and identities, creating a vibrant community where creativity and knowledge thrive.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience.
3. Develop and maintain client relationships through Maison-specific CRM initiatives.
4. Capture client data accurately for follow-up and relationship building.
5. Resolve client issues and escalate to management when necessary.
6. Participate in in-store and offsite events and networking activities.
7. Comply with all security and operational policies and procedures.
8. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
9. Contribute to merchandising and inventory management.
10. Support special projects as needed.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Fluency in additional languages is a plus.

2 to 5 years of experience in luxury retail, service, or hospitality environments, with a general knowledge of timepiece movements.

College degree preferred.

Richemont offers a comprehensive benefits program, including medical, dental, and vision coverage, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in community initiatives with volunteer days off.

Cartier, as part of Richemont, values an inclusive culture where diversity is celebrated and creativity is encouraged. The company is dedicated to creating an environment where employees feel empowered and supported, fostering a community that thrives on innovation and excellence.