Cartier Sales Associate

Las Vegas • USA

Friday, May 16, 2025

Cartier, a distinguished brand within the Richemont Group, stands as a beacon of luxury and sophistication. Richemont Americas is committed to fostering an inclusive and diverse workplace, celebrating the rich tapestry of backgrounds and experiences that each employee brings. This commitment to diversity and inclusion is central to the company's ethos, driving creativity and excellence across its operations.

1. Achieve and exceed monthly sales targets as directed by management.
2. Deliver exceptional customer service by creating a welcoming environment, demonstrating solid product knowledge, and maintaining outstanding standards.
3. Adapt sales approach to meet client needs and motivations, handling objections with ease.
4. Support after-sales clients in alignment with Maison values, providing recommendations for an exceptional client experience.
5. Cultivate client relationships through exceptional service and Maison-specific CRM initiatives.
6. Accurately capture client data for follow-up and relationship building.
7. Resolve client issues and escalate to management as necessary.
8. Participate in in-store and offsite events and networking opportunities.
9. Comply with all security and operational policies and procedures.
10. Assist with daily boutique operations, including set-up, breakdown, and maintenance of displays and inventory.
11. Participate in inventories and cycle counts to ensure successful audits.
12. Assist with special projects such as price changes and back-office responsibilities.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong understanding of customer service needs and priorities.
5. Attention to detail and ability to multitask.
6. Fluency in additional languages is a plus.

2 to 5 years of previous experience in luxury retail, service, or hospitality.

College degree preferred.

Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) plan with employer match. Employees enjoy paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are available to support community initiatives.

Richemont Americas prides itself on a culture of inclusivity and diversity, where creativity and knowledge are nurtured. The company values work-life balance and encourages employees to engage with their communities, fostering a supportive and dynamic work environment.