Cartier Sales Associate

Las Vegas • USA

Friday, April 4, 2025

Cartier, a distinguished brand under the Richemont Group, is renowned for its exquisite craftsmanship and luxury offerings. As part of Richemont Americas, Cartier is committed to fostering a diverse and inclusive workplace that celebrates the unique backgrounds and talents of its employees. The company is dedicated to excellence and innovation, ensuring that its workforce is empowered to deliver exceptional service and creativity.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide outstanding customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach according to client needs and motivations, handling objections with ease.
4. Support after-sales clients in alignment with Maison values.
5. Cultivate client relationships through exceptional service and Maison-specific CRM initiatives.
6. Accurately capture client data for follow-up and relationship building.
7. Resolve client issues and escalate as necessary to management.
8. Participate in in-store and offsite events and networking activities.
9. Comply with all security and operational policies and procedures.
10. Assist with daily boutique operations, including setup, breakdown, and maintenance.
11. Participate in inventories and cycle counts to ensure successful audits.
12. Assist with special projects such as price changes and back-office responsibilities.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking ability.
5. Fluency in additional languages is a plus.

2 to 5 years of experience in luxury retail, service, or hospitality environments.

College degree preferred.

Expected hourly rate: $25 - $29. Salaries will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage. Health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Wellness reimbursement benefit, paid time off, and volunteer time off days.

Cartier and Richemont Americas are committed to creating an inclusive and evolving community where diversity is celebrated. The company values creativity and knowledge, fostering an environment where employees can thrive and contribute to the brand's legacy of excellence.