Cartier Sales Associate

Las Vegas • USA

Thursday, March 27, 2025

Cartier, a prestigious name in the luxury goods sector, is part of the Richemont Group, a conglomerate renowned for its portfolio of leading luxury brands. Richemont Americas is dedicated to fostering a diverse and inclusive environment, celebrating the richness of varied backgrounds and experiences. The company is committed to empowering creativity and knowledge to deliver excellence across its brands.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touch points.
3. Develop and maintain a client portfolio through proactive relationship management.
4. Adapt sales approach to meet client needs and motivations.
5. Handle objections and negotiate with ease.
6. Support after-sales clients in alignment with Maison values.
7. Stay informed on industry news and competitor activities.
8. Accurately capture client data for follow-up and relationship building.
9. Resolve client issues and escalate to management as necessary.
10. Participate in in-store and offsite events and networking.
11. Comply with all security and operational policies and procedures.
12. Assist with boutique set-up, breakdown, and maintenance.
13. Participate in merchandising and inventory management.
14. Assist with special projects as needed.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong customer service orientation.
5. Attention to detail and multitasking ability.
6. Professional demeanor and brand ambassador qualities.
7. Self-starter with a team-player approach.
8. Availability to work retail hours, including weekends, and travel for training and events.
9. Additional language skills are a plus.

2 to 5 years of experience in luxury retail, service, or hospitality environments.

College degree preferred.

Expected hourly rate: $25 - $29. Salaries will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Wellness reimbursement benefit, paid time off, and volunteer time off for community engagement are also offered.

Richemont Americas is committed to creating an inclusive community that values diversity and empowers creativity. The company supports work-life balance and encourages employees to engage in community initiatives.