Cartier Sales Associate

King of Prussia • USA

Monday, October 6, 2025

Cartier, a distinguished member of the Richemont Group, stands as a beacon of luxury and sophistication in the global fashion industry. Richemont Americas prides itself on fostering an inclusive and dynamic workplace where diversity in backgrounds, experiences, and identities is not only welcomed but celebrated. This commitment to inclusivity fuels creativity and excellence, reinforcing Cartier's esteemed position in the luxury market.

1. Achieve and exceed monthly sales targets as directed by management.
2. Deliver exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach according to client needs and motivations, handling objections with ease.
4. Cultivate and maintain client relationships through Maison-specific CRM initiatives.
5. Accurately capture and utilize client data for follow-up and relationship building.
6. Resolve client issues and escalate to management when necessary.
7. Participate in in-store and offsite events and networking opportunities.
8. Comply with all security and operational policies and procedures.
9. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
10. Participate in inventory and cycle counts to ensure audit success.
11. Support special projects such as price changes and back-office responsibilities.

1. 2 to 5 years of experience in luxury retail, service, or hospitality environments.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Fluency in additional languages is a plus.

2 to 5 years of experience in luxury retail, service, or hospitality environments.

College degree preferred.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are encouraged to engage with their communities through volunteer days.

Richemont Americas is dedicated to creating an evolving, inclusive community where diversity is celebrated. The company values creativity and knowledge, fostering an environment where employees are empowered to deliver excellence. Cartier employees are encouraged to embody the brand's prestigious image and uphold its values.