Cartier Sales Associate

Cartier, a prestigious name in the luxury industry, is part of the Richemont Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a unique working environment where innovation meets tradition. As an employer, Cartier is committed to fostering talent and providing opportunities for professional growth within a supportive and dynamic workplace.

1. Achieve and exceed monthly sales targets as directed by management.
2. Deliver exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach based on client needs and motivations, handling objections with ease.
4. Support after-sales clients in alignment with Maison values, providing expert recommendations.
5. Cultivate and manage client relationships through Maison-specific CRM initiatives.
6. Accurately capture client data for follow-up and relationship building.
7. Resolve client issues and escalate to management when necessary.
8. Participate in in-store and offsite events and networking opportunities.
9. Comply with all security and operational policies and procedures.
10. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
11. Participate in merchandising, inventory management, and special projects.

1. 2 to 5 years of experience in luxury retail.
2. Availability to work weekends and one weekday consistently.

1. Ability to thrive in a fast-paced retail environment.
2. Proficiency in MS Office and SAP preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Knowledge of timepiece movements is advantageous.
6. Additional language skills are a plus.

2 to 5 years of previous experience in luxury retail is required.

College degree preferred.

Expected hourly range: $26/HR-$28/HR. Commission and overtime eligible. Salaries will be negotiated based on relevant skills and experience.

Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, life insurance, disability benefits, 401(k) with employer match, paid time off, and access to an employee assistance program.

Cartier, as part of the Richemont Group, is dedicated to crafting the future by nurturing talent and encouraging innovation within a culture that values tradition and excellence. The workplace is dynamic, fostering collaboration and professional growth.