Cartier Sales Associate

Hamburg • Germany

Monday, July 21, 2025

Cartier, a distinguished Maison under the Richemont Group, epitomizes luxury and craftsmanship in jewelry, watches, and premium accessories. Richemont is renowned for its dedication to preserving the unique heritage and identity of its Maisons while fostering innovation and product development. As a leader in the luxury industry, Richemont is committed to upholding the highest standards of style, quality, and artistry.

1. Provide expert consultation to an exclusive clientele.
2. Actively acquire new clients and maintain existing customer relationships.
3. Manage customer traffic and greet clients upon arrival.
4. Assist clients with bespoke High Jewellery and Fine Watchmaking creations.
5. Implement New Retail strategies, including E-Commerce, Distant Sales, Virtual Sales Ceremonies, and more.
6. Offer personalized service to VIP clients and nurture local business relationships.
7. Perform administrative tasks such as maintaining the customer database and preparing for inventory.
8. Engage in networking activities, including attending local events and digital sales functions.

1. Completed education or relevant experience in a customer and service-oriented environment.
2. Experience in luxury goods sales, preferably in the jewelry and/or watch sector.
3. Proficiency in New Retail, including digital sales and networking.
4. Fluency in German and English; additional languages are advantageous.

1. Exceptional communication skills and positive demeanor.
2. Curiosity and innovative approach to sales.
3. Flexibility and resilience as a team player.
4. Proficiency in SAP or similar inventory management systems.
5. Familiarity with digital tools like customer apps and Click and Collect systems.

Experience in luxury goods sales, ideally within the jewelry and watch industry, is preferred.

Completed education or relevant experience in a customer and service-oriented environment.

Competitive compensation package with performance-based incentives.

Comprehensive benefits package including retirement plans, meal vouchers, travel subsidies, and employee discounts.

Cartier fosters a dynamic and diverse workplace culture, emphasizing innovation, creativity, and a commitment to diversity and inclusion.