Cartier Sales Associate

Frankfurt am Main • Germany

Tuesday, March 18, 2025

Cartier, a distinguished name in the luxury goods sector, is part of the Richemont Group, a global leader in luxury retail. Known for its exquisite craftsmanship and timeless elegance, Cartier offers a prestigious working environment where innovation and tradition converge. As an employer, Cartier is committed to fostering diversity and inclusivity, ensuring a dynamic and supportive workplace for all employees.

1. Provide expert consultation to an exclusive clientele.
2. Actively acquire new customers and maintain existing relationships.
3. Manage boutique traffic and welcome clients.
4. Assist clients with bespoke High Jewellery and Fine Watchmaking creations.
5. Implement New Retail strategies, including e-commerce, distant sales, and virtual sales ceremonies.
6. Offer personalized service to VIP clients and nurture local business relationships.
7. Perform administrative tasks such as maintaining the client database and preparing inventory.
8. Engage in networking activities, including attending local events and digital sales functions.

1. Completed training in a customer and service-oriented luxury goods environment, such as jewelry retail, high-end hospitality, or call centers.
2. Experience in luxury sales, preferably in jewelry and/or watches.
3. Excellent understanding of New Retail, including digital sales and networking.

1. Curiosity and interest in innovative sales approaches.
2. Outstanding communication skills and a positive demeanor.
3. Proficiency in German and English; additional languages are a plus.
4. Flexible, resilient team player with a confident and appropriate presence.
5. Familiarity with SAP or similar inventory management systems.
6. Competence with digital tools like client apps and click-and-collect systems.

Experience in luxury sales, ideally within the jewelry and watch sectors, is desired.

Completed training in a relevant field.

Competitive salary with performance-based incentives.

Comprehensive benefits package including retirement plans, meal vouchers, transportation subsidies, and complimentary beverages.

Cartier values diversity and inclusivity, creating a vibrant and supportive environment where employees can thrive. The brand encourages innovation and collaboration, fostering a culture that celebrates both tradition and modernity.