Cartier Sales Associate

Frankfurt am Main • Germany

Saturday, February 22, 2025

Cartier, a prestigious name in the luxury goods sector, is part of the Richemont Group, a conglomerate renowned for its portfolio of leading international brands. As an employer, Cartier offers a dynamic and inclusive environment where innovation and excellence are at the forefront, providing employees with opportunities to thrive in a prestigious and globally recognized company.

1. Provide expert consultation to an exclusive clientele.
2. Actively acquire new clients and maintain existing customer relationships.
3. Manage customer traffic and greet clients.
4. Assist clients with bespoke High Jewellery and Fine Watchmaking creations.
5. Implement New Retail strategies, including E-Commerce, Distant Sales, Virtual Sales Ceremony, and more.
6. Offer personalized service to VIP clients and nurture local business relationships.
7. Perform various administrative tasks, such as maintaining the customer database and preparing inventories.
8. Engage in networking activities, including attending local events and digital sales functions.

1. Completed training in a customer and service-oriented luxury goods environment, such as jewelry retail, high-end hospitality, or call centers.
2. Experience in luxury sales, preferably in jewelry or watches.
3. Excellent knowledge of New Retail, including digital sales and networking.

1. Curiosity and a unique interest in innovative sales methods.
2. Excellent communication skills and a positive demeanor.
3. Proficiency in German and English; additional languages are a plus.
4. Flexible, resilient team player with a confident and appropriate presence.
5. Knowledge of SAP or similar inventory management systems.
6. Familiarity with digital tools such as 'MyClient' app and Click and Collect systems.

Experience in selling luxury items, ideally in the jewelry and/or watch industry, is desired.

Completed training in a relevant field.

Competitive compensation package.

Comprehensive benefits package including retirement plans, meal vouchers, transportation subsidies, and complimentary beverages.

Cartier fosters a diverse and dynamic workplace culture that values innovation, inclusivity, and excellence. Employees are encouraged to bring their unique perspectives and skills to contribute to the brand's legacy of luxury and sophistication.