Cartier Sales Associate

Florence • Italy

Friday, November 7, 2025

Cartier, a prestigious name in the luxury fashion industry, operates under the esteemed Richemont Group, a conglomerate renowned for its diverse portfolio of high-end brands. As an employer, Cartier is committed to fostering a workplace that values diversity, creativity, and the unique skills of its employees, ensuring a dynamic and inclusive environment.

1. Provide an exceptional client experience during sales interactions, mastering each step from welcome to closing.
2. Adapt sales approach to meet client needs and motivations, ensuring client satisfaction and loyalty.
3. Handle negotiations and objections with ease, embodying the passion and values of Cartier.
4. Serve as the primary contact for clients in after-sales scenarios.
5. Achieve individual and boutique sales targets, both quantitative and qualitative.
6. Cultivate and develop strong client relationships, enhancing client loyalty and portfolio.
7. Execute targeted CRM actions and participate in client events as a brand ambassador.
8. Adhere to all brand and boutique policies and procedures, participating in inventory management.
9. Assist in boutique operations, including opening and closing procedures and visual merchandising.
10. Contribute to special projects as needed.

1. Previous experience in the hospitality sector or luxury retail.

1. Excellent interpersonal and communication skills.
2. Strong attention to detail and customer needs.
3. Fluency in English and Italian.
4. Team-player mentality.

Candidates should possess prior experience in the hospitality sector or luxury retail, demonstrating a strong customer service orientation.

Employees enjoy a supportive work environment that values freedom, collegiality, loyalty, and solidarity. Cartier fosters empathy, curiosity, courage, humility, and integrity, with a commitment to caring for the world.

Cartier and the Richemont Group pride themselves on a culture that celebrates diversity in arts, cultures, and human skills. The company encourages the exploration of untapped potential and values a collaborative and inclusive workplace.