Cartier Sales Associate

Dallas • USA

Thursday, November 6, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury. As part of Richemont Americas, Cartier embraces a diverse and inclusive workforce, fostering an environment where creativity and excellence thrive. The company is committed to reflecting the dynamic world around it, celebrating the diversity of its employees and clientele.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring each client receives a unique and memorable experience.
3. Adapt sales approach to meet client needs and motivations.
4. Handle objections and negotiate with ease.
5. Support after-sales clients in accordance with Maison values.
6. Cultivate and maintain client relationships through exceptional service and CRM initiatives.
7. Accurately capture client data for follow-up and relationship building.
8. Resolve client issues and escalate as necessary to management.
9. Participate in in-store and offsite events and networking activities.
10. Comply with all security and operational policies and procedures.
11. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
12. Participate in inventory management and audits.
13. Assist with special projects as needed.

1. 2 to 5 years of experience in luxury retail, service, or hospitality environments.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Fluency in additional languages is a plus.

2 to 5 years of experience in luxury retail, service, or hospitality environments.

College degree preferred.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer initiatives with days off for community service.

Cartier, as part of Richemont, cultivates a culture of inclusivity and innovation, where diverse backgrounds and experiences are valued and celebrated. The company is dedicated to fostering a community where creativity and knowledge are empowered to deliver excellence.