Cartier Sales Associate

Chicago • USA

Saturday, August 23, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in luxury goods. As part of Richemont Americas, Cartier is committed to fostering an inclusive and diverse workplace, celebrating the unique backgrounds and experiences of its employees. The company prides itself on nurturing creativity and innovation, ensuring that every team member contributes to the brand's legacy of excellence.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touch points.
3. Develop and maintain a strong client portfolio through Maison-specific CRM initiatives.
4. Assist and support after-sales clients, ensuring alignment with Maison values.
5. Participate in daily boutique operations, including set-up, breakdown, and inventory management.
6. Collaborate with management to support in-store and offsite events and networking initiatives.

1. 2 to 5 years of experience in luxury retail, service, or hospitality.
2. General knowledge of timepiece movements.

1. Proficiency in MS Office; SAP knowledge preferred.
2. Excellent interpersonal and communication skills.
3. Strong attention to detail and multitasking abilities.
4. Ability to work in a fast-paced retail environment.
5. Additional language skills are advantageous.

2 to 5 years of previous experience in luxury retail, service, or hospitality environment.

College degree preferred.

Expected salary range: $29-$30 per hour. Salary will be negotiated based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer days.

Richemont Americas is dedicated to creating an evolving, inclusive community where diversity is celebrated. The company values creativity and knowledge, fostering an environment where employees are empowered to deliver excellence and contribute to the brand's prestigious reputation.