Cartier Sales Associate

Boca Raton • USA

Monday, October 6, 2025

Cartier, a distinguished name in the luxury goods sector, operates under the esteemed Richemont Group, renowned for its commitment to diversity and inclusion. Richemont Americas prides itself on fostering a dynamic and inclusive environment, celebrating the rich diversity of its workforce and clientele. This dedication to inclusivity fuels creativity and excellence, propelling the brand to new heights.

1. Achieve and exceed monthly sales targets as set by management.
2. Deliver exceptional customer service, ensuring a unique client experience at every touchpoint.
3. Develop and maintain client relationships through outstanding service and Maison-specific CRM initiatives.
4. Capture and manage client data for effective follow-up and relationship building.
5. Resolve client issues and escalate to management as necessary.
6. Participate in in-store and offsite events and networking activities.
7. Comply with all security and operational policies and procedures.
8. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
9. Participate in inventory and cycle counts to ensure audit success.
10. Support special projects such as price changes and back-office responsibilities.

1. College degree preferred.
2. 2 to 5 years of experience in luxury retail, service, or hospitality.
3. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficient in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking ability.
5. Fluency in additional languages is a plus.
6. Self-starter with a team-player approach.

2 to 5 years of experience in luxury retail, service, or hospitality environment.

College degree preferred.

Richemont offers a comprehensive benefits program, including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Employees enjoy paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are provided to encourage community involvement.

Richemont Americas is dedicated to creating an inclusive and evolving community where diversity is celebrated. The company values creativity and knowledge, fostering a workplace where employees are empowered to deliver excellence.