Cartier Sales Associate

Beverly Hills • USA

Wednesday, July 9, 2025

Cartier, a renowned luxury brand under the Richemont Group, is synonymous with elegance, craftsmanship, and innovation. As a prestigious employer in the luxury fashion industry, Cartier offers a dynamic and enriching work environment, fostering growth and excellence. The Richemont Group, known for its portfolio of leading luxury brands, provides employees with unparalleled opportunities for career advancement and professional development.

1. Consistently achieve and exceed monthly sales targets as directed by management.
2. Deliver exceptional customer service by creating a welcoming environment, demonstrating solid product knowledge, and ensuring outstanding standards.
3. Adapt sales approach according to client needs and motivations, handling objections with ease.
4. Support after-sales clients in alignment with Maison values, providing recommendations for an exceptional client experience.
5. Cultivate and manage client relationships through Maison-specific CRM initiatives, accurately capturing client data for follow-up.
6. Resolve client issues and escalate concerns to management as necessary.
7. Participate in in-store and offsite events and networking activities.
8. Comply with all security and operational policies and procedures for the Group, Maison, and boutique.
9. Assist with daily boutique operations, including set-up, breakdown, merchandising, and maintenance of displays and back-stock.
10. Participate in inventories and cycle counts to ensure successful audits.
11. Assist with special projects, such as price changes and supporting back-office responsibilities.

1. 2 to 5 years of experience in luxury retail.
2. Ability to work Saturdays and Sundays consistently, in addition to one weekday.

1. Proficiency in a fast-paced retail environment.
2. Computer and internet savvy, with MS Office experience required and SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong understanding of customer service needs and priorities.
5. Attention to detail with the ability to handle multiple tasks simultaneously.
6. Fluency in additional languages is a plus.
7. General knowledge of timepiece movements is preferred.

2 to 5 years of previous experience in luxury retail is required.

College degree preferred.

Expected hourly range: $26/HR-$28/HR, with commission and overtime eligibility. Salaries will be negotiated based on relevant skills and experience.

Richemont offers a comprehensive benefits program, including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Employees enjoy paid time off and access to an employee assistance program to support work-life balance.

Cartier, as part of the Richemont Group, fosters a culture of innovation, excellence, and luxury. The company values its employees' well-being and professional growth, offering a supportive and dynamic environment that encourages creativity and collaboration. Employees are seen as ambassadors of the brand, upholding its prestigious image and values.